Installation
Installing Performance that's Built to Last
When you buy a Toshiba imaging system, our team of sales, service and training professionals go to work for you to streamline the installation and utilization of your purchase. Installation is a cooperative process between your organization and ours, so we've developed ways to open the lines of communication and make the steps necessary to install your system easier. This starts with the TAMS Installation Guidebook and Customer Installation Project Resource, which puts everybody on the same page in terms of administrative procedures, including the timely setting of expectations and definitions of responsibilities and timelines.
Installation Project Resource
This step-by-step guide outlines the process for customers so they can anticipate and execute the installation more smoothly while working in tandem with their Account Executive. This Resource includes information about:
- Site planning and construction
- Training academy and on-site applications training
- System delivery and assembly
- Warranties and support, including parts, call center and service
"I've never felt lost in the shuffle. We know our service managers and engineers on a first name basis. They're part of our family."