Service Agreements
InTouch™ Full Security Agreements
Toshiba's full service agreements can be the ideal solution, providing a perfect blend of security and flexibility. Among the many benefits of an InTouch Full Security Agreement are:
Full protection for your system
- Risk-free, fixed-price service support for your peace of mind
- Performance guarantees maximum system availability
Unprecented flexibility by choice
- Flexible hours of coverage, so you are covered during your hours of operation
- Customized service solutions that fit your unique equipment needs
Unmatched technical support
- Rapid phone response and on-site service to maximize equipment availability
- InnerVision® Plus remote diagnostics service monitors your system proactively
InTouch™ Partnership Agreements
Toshiba's partnership agreements can be the ideal choice for customized maintenance that fits your budget and your needs, providing you with:
Budget and performance protection
- Shared-risk solution allows you to adjust service levels to optimize patient care while controlling service costs
Built-in flexibility
- Customize your plan with a range of value-added discount options
- Directly control your service requests and applied costs
Support made simple
- Get immediate access to applications and technical support through the InTouch™ Center
- Minimize downtime and expedite repair with InnerVision® Plus remote diagnostics
Time and Material (T&M) Service Support
Toshiba also offers on-demand Time and Material service support.